PRIVACY POLICY

This privacy policy sets out how Bernhard uses and protects any information that you give Bernhard when you use this website. Bernhard is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Bernhard may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What information do we collect and how will we use it?

2.1. When you register an account with us, place an order with us or send us an inquiry, we will collect certain personal information from you, for example: name, mailing address, phone number phone, email address and credit card number. We may also obtain information about you through authentication or identity checking. We use this information to identify you as a customer, process orders, deliver products, process payments, update our records, enable you to use interactive features of the service our services and joint management of your account with us and if you have agreed to provide you with information by post, e-mail, mobile text, telephone communication and/or via any other electronic means including social media platforms about our products, events, promotions and services. We may also use this information to tailor the way our website appears to you and tailor the content of our communications to you, to make the website and those communications relevant more with you.

2.2. From time to time, we may also ask you to provide other information, for example product size and category preferences, age range and any special dates (such as birthdays and anniversaries) that will used to enhance our services to you. Providing us with this type of information is completely voluntary, however, we may not be able to process your order if you do not provide us with all requested information.

2.3. We may collect statistical information about site traffic, sales and other usage-related information which we may pass on to selected third parties. These statistics do not include any information that could personally identify you.

2.4. We may also use your personal information for our internal marketing and demographic research, along with non-personal data to analyze, profile and monitor customer patterns so that we can consistently improve our products and services and understand what you and other customers may be interested in.

Additionally, for training and quality control purposes, we may monitor or record your communications with us.

2.5. We always ensure that the personal information you provide to us is kept securely and processed fairly and lawfully.

Retention and deletion of personal information

We shall only keep your information as long as you remain an active customer and or as otherwise required by law.

If you wish to request the deletion of your personal details, or wish to change your preferences at any time please contact us at [email protected].

Cookie

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Change to this privacy policy

We may update this Privacy Policy from time to time. The amended Privacy Policy will be posted on the Website. Please check this page regularly for changes to this Privacy Policy. If you continue to use the Website or if you submit information to us following such changes, you will be deemed to have read and agreed them.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].